8x8 Global Cloud Communications

 

 

There is a good reason why many businesses are pivoting towards cloud-based phone systems for their communication needs. Cost savings, flexibility and agility are just the beginnings of the huge range of benefits you can expect from a cloud-based system. With so many cloud communication options available, Syndeticom has taken the guesswork out of choosing the best platform, bringing one of the world’s top tier cloud communication solutions to Australia.

8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 40,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.

8x8 offers a cost-effective, reliable alternative to complex, on-premises phone systems. The 8x8 Virtual Office, Virtual Office Pro, and Virtual Contact Center solutions meet the critical performance requirements of your customers. Call recording, virtual faxing, built-in security compliance (including HIPAA, SOX and FISMA) and disaster-preparedness functionality supports the growing demands of today’s mobile, BYOD, anytime/anywhere work environment. 

 

Continuous communications with 8x8 Virtual Office

Watch these hilarious 88-second videos for revealing insights on how 8x8 Virtual Office improves productivity, collaboration and mobility!

Product Features

  • Virtual Office / Virtual Office Pro - Advanced IP Telephony and UCC, VO Mobile, Presence, IM/Chat, Unified Messaging, Call Recording and Virtual Office Meeting (web conferencing)
  • Virtual Contact Center - Multi Channel (voice, IM/Chat, Email, Fax), Multi-Media Queuing, Skills-based Routing, Real-time Monitoring and Reporting, Support for Remote Agents, WFO/WFM Integration, CRM Integration

Why 8x8?

  • Global services: 12 data centers, patented geo-routing, global extension-to-extension dialing, and service in 100+ countries
  • Single platform: HD audio/video conferencing, presence, IM, chat, mobile and desktop clients, integrated omni-channel contact center, single application for continuous communications, and out of the box integrations with Salesforce, Netsuite, Zendesk, Outlook, and Skype for Business
  • Enterprise grade: superior security and compliance, big data analytics, guaranteed end-to-end 99.9975% SLA, Elite Touch Deployment, five time Gartner UCaaS Magic Quadrant leader

Business phone service plans

 

Virtual Contact Centre

Looking for a complete communications suite? 8x8 also offers world-class contact centre capabilities. 

Learn more about how cloud-based contact centres are revolutionising the way companies serve their customers and increasing lifetime customer value.

Customer case study: MOBI

Watch the below video to see how 8x8 has changed the way MOBI do business