8x8, the top tier Gartner leader has arrived in Australia.
Providing award-winning cloud contact centre solutions in one virtual PABX, 8x8 is a subscription based platform with high-end functionality.
8x8 virtual contact centre provides everything you need all in one place. The solution suite combines industry-leading contact centre capabilities together with workforce optimisation, advanced business phone and collaboration services and unified communications.
Engage with Syndeticom to help your organisation understand the tangible cost and functionality benefits 8x8 has to offer. Our staff credentials speak of engagement and deployment of contact centre solutions at over 200 small to medium contact centres, and our support services are renowned.
Book in for a pre-demonstration consultancy today. Our team will consult with you on a solution that fits your business needs.
P: +61 (02) 9430 9800
Interactive Voice Response (IVR)
Virtual Contact Centre Call Recording
Audio Production Store
Personal Agent Connect
Social Media Customer Service
Agent Supervisor Tools
Computer-Telephony Integration (CTI)
Virtual Contact Centre Analytics
Contact Centre Continuity
Hosted Microsoft Dynamics Integration
Agent-related expenses make of 75% of the cost of running a contact center. With capabilities and tools from 8x8, it’s easy to maximize the value your agents bring to your business.
With 8x8 you can:
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