“Our relocation as part of our Systems #10 Migration last weekend was a great success!

Thank you to Syndeticom and the team for all their efforts in delivering the various components and implementing the underlying cabling to meet our design requirements in record time.

These types of outcomes remind me why we strategically engaged Syndeticom for our professional and challenging works and emphasises the trust and confidence developed from day one in living up to our partnering expectation.”

AFEX originally engaged Syndeticom to help setup the communications platform for their first office here in Australia. The Sydney office was their foray into the Australian market, and with little internal staff to support this new venture AFEX put their trust in to our team at Syndeticom to not only provide a cost effective platform, but the right advice to enable them to grow and expand as their business grows.

Since this first site went live, AFEX has been supported by Syndeticom in enabling their day-to-day communications (the backbone of their business). Across Perth, Sydney and Melbourne, Syndeticom has provided a multi-site platform with extension level dialling, centralised reporting and voicemail for all staff to communicate easily and effectively.

“Syndeticom has supported our Avaya IP Office for over 7 years. Their response times and dedication to our needs is obvious to us. The advice we have had on the system has always been sound and all quotations very reasonable. Based on our experiences we would recommend their services.”

Arab Bank Australia Limited originally approached Avaya as a prospective telephony vendor to quote on a new phone system for their head office. Avaya chose to partner with Syndeticom as the systems integrator early in the quotation phase, which helped to bundle up many services into the overall package.

The new phone system was just part of a larger project to move their head office to a new premises, which also needed to upgrade the communications cabling to support 10GBE and POE+ to the desk, as well as a new multipoint video conferencing platform for their boardroom.

Syndeticom bundled all services into a one-stop-shop package including 4 years of support and maintenance, which was further extended at the expiration of the 4 year term given the service and experience provided.

“In 2012 Arab Bank selected Syndeticom to deploy Avaya IP Office as part of a major Head Office relocation project. In the years since we have found them competent and responsive, further employing their services across video conferencing, and a range of data and electrical works.”

Mastercard’s Sydney office underwent a major voice system upgrade in 2008 during an office relocation project. This project was managed remotely from North America by the Global Telecoms Team. The project was awarded to Syndeticom due to our history in working with the client on past data cabling projects, industry reputation, and our level of commitment to delivering in tight time frames.

The Mastercard Global Telecoms Project Manager made the trip to Sydney for the cut-over, and the only task for him to complete was to sign off the test plan and meet the Syndeticom team he had been corresponding with for the last 8 weeks.

“For 8 years we have always been able to count on Syndeticom to come and save the day if things are not working, and we were uncertain of who would be able to help…Syndeticom was always there through thick and thin to share their experiences, and help minimize the impacts to our internal clients.”